🔁 Return & Refund Policy
Ganesh Garment Supply
Thank you for shopping with Ganesh Garment Supply. We are committed to providing quality garment accessories and materials. Please read our return and refund policy carefully before making a purchase.
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📦 Returns
We accept returns within 3 days from the date of delivery under the following conditions:
• The product must be unused and in original packaging.
• The product should not be damaged or altered by the customer.
• Original invoice or order confirmation is required.
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❌ Non-Returnable Items
The following items are not eligible for return:
• Opened or used thread cones
• Cut fabrics or customized products
• Used packing materials
• Clearance or discounted items
• Bulk items once opened
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🔍 Damaged or Incorrect Product
If you receive a damaged or incorrect product:
• Inform us within 24 hours of delivery
• Share clear photo or video proof via WhatsApp
• Replacement will be processed after verification
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💰 Refund Process
• Refund will be processed within 3–5 working days after approval
• Refund will be credited to the original payment method
• Delivery charges are non-refundable
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🚚 Return Shipping
• Customer must bear return shipping charges
• If the product is defective or incorrect, we will cover return shipping charges
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📞 Contact Us
For any return or refund request, please contact:
Ganesh Garment Supply
5th Main Road, Ganapathipura
Bangalore – 560062
Phone / WhatsApp: 9611724542